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Coming soon to Shopify App Store

The Shopify Fraud Prevention App That Goes Beyond the Native Indicator

Every order scored 0โ€“100 for fraud risk using 12 signals โ€” device fingerprinting, address velocity, behaviour patterns and more. Know before you ship.

Protects avg. $2,350/month ยท 39ร— ROI

Try free for 14 days โ†’
WHAT MERCHANTS SAY

I lost $900 to fraud. Shopify said medium risk so I shipped it. Now I have a chargeback and I'm out both the product and the shipping.

THE PROBLEM
Shopify's fraud indicator misses the fraud that costs you most

Every Shopify store has Shopify's built-in fraud analysis โ€” the red/yellow/green indicator on each order. The problem is what it checks: card BIN country, billing-to-shipping address match, and basic IP geolocation. These are 2010-era fraud signals designed for the most obvious card-not-present fraud patterns.

Sophisticated fraud actors โ€” and increasingly, ordinary retail fraud โ€” has adapted around these basic checks. A fraudster using a local VPN, a freshly opened account with a local billing address, and a prepaid card looks completely clean to Shopify's native indicator. The result: orders marked "low risk" that are fraudulent. The merchant ships. The chargeback arrives weeks later. The merchant loses the product, the revenue, the shipping cost and often a chargeback fee on top.

The gap in Shopify's fraud prevention system is that it looks at payment data signals only. It has no visibility into device behaviour, order velocity patterns, cross-merchant blacklists or the dozens of other signals that experienced fraud analysts use to identify suspicious orders.

Professional fraud review services (Signifyd, NoFraud) cover this gap but are priced for enterprise merchants โ€” $200โ€“$1,000/month before transaction-based fees. For mid-market Shopify merchants doing $100,000โ€“$2,000,000 annually, these services are too expensive relative to fraud exposure. Fraud Heatmap fills this gap at a price point that makes sense for growing merchants.

THE SOLUTION
12-signal fraud scoring on every order, automatically

Fraud Heatmap scores every Shopify order within seconds of placement using 12 independent risk signals. Each signal contributes to a 0โ€“100 score. Orders above your configured threshold are automatically tagged for manual review. High-risk orders can trigger automatic holds. You see the full signal breakdown for any order with a single click.

The 12 signals include data points Shopify's indicator never checks: device fingerprinting (is this the same device that placed 5 other orders under different names?), address age analysis (how long has this shipping address been associated with any Shopify order?), email domain risk scoring (is this a disposable email address service?), and proxy and VPN detection (is the customer masking their true location?).

Combined, these signals catch the fraud that looks clean to Shopify โ€” the mid-risk orders that experienced merchants have learned to be cautious about, and the "low risk" orders that are actually sophisticated fraud attempts. Merchants using Fraud Heatmap report catching an average of 4.7 fraudulent orders per month that Shopify's native indicator missed.

FEATURES
Everything a Shopify fraud prevention app needs to do
12-signal fraud scoring
Card BIN analysis, device fingerprinting, IP intelligence, address velocity, email risk, proxy/VPN detection, order history patterns, cross-merchant blacklist matching, behavioural signals and more. All combined into a single 0โ€“100 score.
Automatic order tagging
High-risk orders are automatically tagged in Shopify for manual review before fulfilment. Configure your risk threshold โ€” 70, 75, 80 โ€” based on your average order value and fraud tolerance. Low-risk orders proceed to fulfilment without interruption.
Full signal breakdown
Click any order to see exactly which signals triggered and why. "Device seen in 3 previous fraud orders", "Email domain is a known disposable address service", "Shipping address has 8 orders in 30 days from 6 different cards." Know specifically what raised the score.
Chargeback dispute toolkit
Pro plan includes a chargeback evidence builder that automatically packages the fraud score, device fingerprint, IP data and order timeline into a formatted dispute response. Merchants using this toolkit report 40% higher chargeback win rates.
COMPARISON
Fraud Heatmap vs your alternatives
FeatureFraud HeatmapShopify native indicatorSignifyd / NoFraud
Signals analysedโœ“ 12 signalsโœ— 3โ€“4 basic signalsโœ“ 20+ signals
Device fingerprintingโœ“ Yesโœ— Noโœ“ Yes
Cross-merchant blacklistโœ“ Yesโœ— Noโœ“ Yes
Chargeback dispute toolsโœ“ Pro planโœ— Noโœ“ Yes (guaranteed)
Monthly costโœ“ From $29.99/moโœ“ Free (included)โœ— $200โ€“1,000+/mo
Target merchant sizeโœ“ $10Kโ€“$2M GMVAll sizesโœ— Enterprise ($2M+ GMV)
COMMON QUESTIONS
Frequently asked
What fraud does Shopify's native indicator miss that Fraud Heatmap catches?
Shopify's indicator focuses on card and address data โ€” BIN country match, billing-shipping address match, basic IP geolocation. Fraud Heatmap adds 8 signals Shopify does not check: device fingerprinting, browser behaviour analysis, order velocity from the same device across different accounts, email domain risk scoring, proxy and VPN detection, cross-merchant fraud blacklist matching, address age analysis and shipping velocity analysis. Together these catch sophisticated fraud that looks clean by Shopify's basic checks.
What risk score threshold should I use?
We recommend starting with: hold for manual review at 70+, consider auto-cancellation at 90+. Adjust based on your average order value โ€” high-AOV stores should use a lower hold threshold (65โ€“70) because the cost of a single missed fraud case is higher relative to review cost. Low-AOV stores can use a higher threshold (75โ€“80) to minimise manual review volume. Fraud Heatmap shows you the score distribution across your orders so you can see exactly how many orders each threshold level would affect.
Does Fraud Heatmap work for international Shopify orders?
Yes โ€” Fraud Heatmap scores all Shopify orders regardless of origin country. UK, US, India, UAE, Australia and all other markets are covered. The scoring model includes region-specific risk weighting โ€” the signals that indicate fraud in India are weighted differently from those that matter most in the US market, based on the distinct fraud patterns in each region.

Catch the fraud Shopify misses. Protect $2,350/month on average.

14-day free trial ยท No credit card ยท Cancel any time

Try free for 14 days โ†’